These terms and conditions of sale (“Agreement”) set forth the legally binding terms for your purchase of products and/or services from 1001455002 ONTARIO INC., doing business as Delegation Now (“Delegation Now”), through the website https://delegationnow.com/.
1.The Services
Delegation Now provides a talent placement and management service. We source, vet, train, and place a dedicated Life Manager™ (a personal assistant) with founders, executives, and other high-income individuals, and we manage that placement on an ongoing basis. A Life Manager™ may support tasks such as inbox and calendar management, scheduling, travel, errands, research, and recurring administrative work.
Your purchase may include different components, including candidate sourcing and vetting, training, onboarding, ongoing management, replacement of your Life Manager™, and related products and services, as indicated on your order form. You agree not to share login information, call-in numbers, passwords, and protected links with anyone.
You are responsible for the tasks you assign, for making sure those tasks are lawful, and for the accounts, systems, and information you choose to make available to your Life Manager™.
2.Payment
Actual payment terms may vary, and will be indicated on your order form. You agree to pay the purchase price and not to cancel this transaction with your bank or credit card company. Delegation Now is not responsible for any overdraft charges, over limit charges, or NSF fees by your bank or credit card company. Fees for Services may be pre-paid. Missed payments may result in suspension or termination of Services. If after 30 days from a missed payment you have not made arrangements with Delegation Now to make up the payment, your Services will be cancelled and no fees will be refunded. Delegation Now does not guarantee any specific results from use of the Services. Delegation Now makes no representations or warranties as to specific outcomes or results, and the Refund Guarantee described in Section 3 is not a guarantee of results. Unfortunately, Delegation Now cannot guarantee that you will become or remain happy, rich, healthy, or successful.
Interest shall accrue at the lesser of 2.0% per month or the maximum amount permitted by applicable law (“Late Fee”) for any fees that remain unpaid beyond any due dates. In the event of a dispute made in good faith as to the amount of fees, you agree to remit payment on any undisputed amount(s); and the Late Fee shall not accrue as to any disputed amounts unless not paid within thirty (30) calendar days after said dispute has been resolved by both parties. You shall have sixty (60) days from the payment by you of any fees due under this Agreement to notify Delegation Now of any errors in payment of fee by you. If you do not notify Delegation Now within the sixty (60) day time period, you shall be deemed to have accepted without question such fee payment and may not in the future contest the amount you paid or seek reimbursement for any discrepancies. Upon receipt of notice, Delegation Now shall have thirty (30) days to correct any errors. If any payment or other default occurs by you, such as you ceasing to use the Services, all unpaid payments then outstanding shall automatically become due and payable without any declaration or other act on the part of Delegation Now.
3.Refund Policy
All payments are final. No refunds are given. Your fees pay for the time and work of a dedicated Life Manager™, so once work has been performed, fees are not refundable, even if you feel your Life Manager™ did not perform as expected.
If your Life Manager™ is not working out, your remedy is a replacement Life Manager™ at no additional charge, as described in our Refund Guarantee.
The only exception to this policy is the refund described in the Refund Guarantee, which applies only if you meet every condition stated there. The Refund Guarantee is part of this Agreement.
4.Term
This Agreement will stay in force and effect until the end of the term indicated on your order form. Failure to pay required fees may result in Delegation Now terminating the Agreement prior to the end of the term, and discontinuing your access to Delegation Now Services, including your Life Manager™ placement. Your use of the Delegation Now Services or portals after your termination may extend the term of this Agreement and may cause you to incur additional fees.
5.Pause Service
You may request to pause your Services one time during the term of the contract for no more than 30 days as long as the request is mutually agreed upon by the Parties. When this occurs, your Service fees will continue to be collected during that period and you will be extended time on the back end during such pause. Your Life Manager™ will not perform tasks for you during a pause period.
6.Earnings and Results Disclaimer
Delegation Now cannot and does not guarantee or promise any level of earnings, time savings, or other results. Results are not guaranteed and are not typical. Client success depends on individual effort, experience, application, and many other factors unique to each business, including your skill, knowledge, ability, dedication, business savvy, network, financial situation, and how you delegate to and work with your Life Manager™. Because these factors differ among clients, Delegation Now cannot and does not guarantee your success, income level, time savings, or ability to earn revenue.
Testimonials reflect exceptional outcomes and should not be considered average. Delegation Now makes no guarantee of financial results. You alone are responsible for your actions and results in life and your business. It should be clear to you that Delegation Now makes no guarantee that you or your business will achieve any results from our ideas or models presented by Delegation Now. All information provided is for general informational purposes only and should not be considered professional advice, and Delegation Now offers no professional legal, medical, psychological, tax, or financial advice.
The Refund Guarantee is a conditional refund policy. It is not a guarantee of results, time savings, earnings, or any other outcome.
7.Disclaimer of All Warranties
Except as specifically provided by Delegation Now, the Delegation Now Services are provided “as is” without any warranty whatsoever. Delegation Now disclaims all warranties, express, implied, or statutory, to you as to any matter whatsoever, including all implied warranties of merchantability, fitness for a particular purpose and non-infringement of third party rights. No oral or written information or advice given by Delegation Now or its employees or representatives shall create a warranty or in any way increase the scope of Delegation Now’s obligations.
8.Audio/Video Release
I authorize Delegation Now to use my story as a testimonial and further agree to allow the use of my voice, photo, and likeness captured in connection with the Services via photograph, audio or video, using any technology known or unknown, to be used for future products and/or marketing without compensation to me. I waive any right I may have to inspect and/or approve any photographs, audio, or video of myself. I understand and agree that all recordings are exclusive rights of Delegation Now and I do not ask for or expect compensation for the use of the recordings or photographs in which I appear or speak. Delegation Now owns all rights of any audio, video, and/or photographs captured during the performance of this agreement.
9.Relationship
Nothing contained in this Agreement shall be construed to (i) give either party the power to direct and control the day-to-day activities of the other, other than your right to assign tasks and set priorities for your Life Manager™ as part of the Services; (ii) deem the parties to be acting as partners, joint venturers, co-owners or otherwise as participants in a joint undertaking; or (iii) allow either party to create or assume any obligation on behalf of the other party for any purpose whatsoever.
You are a client of Delegation Now. You are not an agent, employee, partner, or joint venturer of Delegation Now, nor do you have any authority to bind Delegation Now by contract or otherwise to any obligation. Under no circumstances will you represent to the contrary, either expressly, implicitly, by appearance or otherwise.
Your Life Manager™ is engaged, paid, and managed by Delegation Now (or its designated contractors) and is not your employee, agent, or partner. As between you and Delegation Now, Delegation Now is responsible for the compensation and payroll of your Life Manager™, and you are not responsible for employee benefits, employment taxes, or payroll obligations related to their engagement.
10.Modification
Delegation Now may modify this Agreement from time to time and such modification shall be effective upon posting on the Delegation Now website or any of its other websites. You agree to be bound to any changes to this Agreement when you use the Services after any such modification is posted. It is therefore important that you review this Agreement regularly to ensure you are updated as to any changes.
11.Assignment
You may not, without the prior written consent of Delegation Now, assign this Agreement, in whole or in part, either voluntarily or by operation of law, and any attempt to do so shall be a material default of this Agreement and shall be void. Delegation Now’s rights and obligations, in whole or in part, under this Agreement may be assigned or transferred by Delegation Now.
12.Third Party Beneficiaries
This Agreement is solely for the benefit of the parties and their successors and permitted assigns, and does not confer any rights or remedies on any other person or entity.
13.Governing Law
This Agreement shall be interpreted according to the laws of the State of Ontario without regard to or application of choice-of-law rules or principles.
14.Waiver
No failure of either party to exercise or enforce any of its rights under this Agreement shall act as a waiver of subsequent breaches; and the waiver of any breach shall not act as a waiver of subsequent breaches.
15.Severability
In the event any provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be unenforceable, that provision will be enforced to the maximum extent permissible under applicable law, and the other provisions of this Agreement will remain in full force and effect. The parties further agree that in the event such provision is an essential part of this Agreement, they begin negotiations for a suitable replacement provision.
16.Force Majeure
If either party is prevented from performing any of its obligations under this Agreement due to any cause beyond the party's reasonable control, including, without limitation, an act of God, fire, flood, explosion, war, strike, embargo, government regulation, civil or military authority, acts or omissions of carriers, transmitters, providers, vandals, or hackers (a “force majeure event”) the time for that party's performance will be extended for the period of the delay or inability to perform due to such occurrence; provided, however, that you will not be excused from the payment of any sums of money owed by you to Delegation Now; and provided further, however, that if a party suffering a force majeure event is unable to cure that event within thirty (30) days, the other party may terminate this Agreement.
17.Construction
This Agreement shall be construed and interpreted fairly, in accordance with the plain meaning of its terms, and there shall be no presumption or inference against the party drafting this Agreement in construing or interpreting the provisions hereof.
18.Remedies
Except as provided herein, the rights and remedies of Delegation Now set forth in this Agreement are not exclusive and are in addition to any other rights and remedies available to it at law or in equity.
19.Binding Effect
This Agreement shall be binding upon and shall inure to the benefit of the respective parties hereto, their respective successors-in-interest, legal representatives, heirs and assigns.
20.Damage Waiver
In no event shall either party be liable to the other party hereunder for any lost profits or other consequential, incidental, indirect, special or other similar damages, even if such party has been advised of the possibility of such damages. In no event shall either party be liable to the other for exemplary or punitive damages. Under no circumstances shall Delegation Now’s total liability to you or any third party arising out of or related to this Agreement exceed one thousand dollars ($1,000.00) regardless of whether any action or claim is based on warranty, contract, tort or otherwise.
21.Intellectual Property
“Intellectual Property” means all of the following owned by Delegation Now: (i) trademarks and service marks (registered and unregistered) and trade names, and goodwill associated therewith; (ii) patents, patentable inventions, computer programs, and software; (iii) databases, marketing materials, online content, content of any presentations or seminars; (iv) trade secrets and the right to limit the use or disclosure thereof; (v) copyrights in all works, including software programs and marketing materials; and (vi) domain names. The rights owned by Delegation Now in its Intellectual Property shall be defined, collectively, as “Intellectual Property Rights.” Other than the express licenses granted by this Agreement, Delegation Now grants no right or license to you by implication, estoppel or otherwise to the Delegation Now services or any Intellectual Property Rights of Delegation Now. Delegation Now shall retain all ownership rights, title, and interest in and to its own products and services (including in the case of Delegation Now, in the Delegation Now Services) and all intellectual property rights therein, subject only to the rights and licenses specifically granted herein. Delegation Now (and not you) shall have the sole right, but not the obligation, to pursue copyright and patent protection, in its sole discretion, for the Delegation Now services and any Intellectual Property Rights incorporated therein. You will cooperate with Delegation Now in pursuing such protection, including without limitation executing and delivering to Delegation Now such instruments as may be required to register or perfect Delegation Now’s interests in any Intellectual Property Rights and any assignments thereof. You shall not remove or destroy any proprietary, confidentiality, trademark, service mark, or copyright markings or notices placed upon or contained in any materials or documentation received from Delegation Now in connection with this Agreement.
Nothing in this Section transfers to Delegation Now ownership of your own data, accounts, or content, which remain yours.
22.Opt In & SMS Messaging
Providing your information through our website forms gives Delegation Now permission to communicate with you by email, phone, and messaging platforms to relay special offers, announcements and information. Delegation Now offers an SMS messaging program for customers who voluntarily opt in to receive text messages. End users provide consent by selecting an optional, unchecked SMS consent checkbox on the contact or appointment forms located at https://delegationnow.com/. Providing a phone number alone does not constitute consent — users must actively select the SMS opt-in checkbox to receive text messages.
The SMS program includes appointment confirmations, reminders, responses to inquiries, customer support communications, and promotional messages for users who separately agree to receive marketing texts. Message frequency varies based on customer interaction but typically ranges from 1–4 messages per week. Message and data rates may apply depending on your mobile carrier plan.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected] or call (905) 317-8866. Consent to receive SMS messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages. Delegation Now does not sell or share mobile information with third parties for marketing purposes. See our Privacy Policy for more on how we handle your information.
23.Mediation
All disputes arising under or in connection with the Agreement will initially be referred to the senior executives of each party. The senior executives will use their best efforts to resolve the dispute informally and amicably. If, after negotiating for thirty (30) days (or for some longer period if the parties agree), no resolution of the dispute is reached by the senior executives, the parties will submit the dispute to binding arbitration in Ontario pursuant to the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and the procedures set forth below.
24.Governing Law; Arbitration
Waiver of Jury Trial; Arbitration. This Agreement will be governed by and construed in accordance with the laws of the State of Ontario without reference to conflict of law provisions. Any action, proceeding, arbitration or mediation relating to or arising from this Agreement must be brought, held, or otherwise occur in the federal judicial district that includes Ontario.
Please read this provision carefully. It provides that any dispute may be resolved by binding arbitration. Arbitration replaces the right to go to court, including the right to a jury and the right to participate in a class action or similar proceeding.
Any claim, dispute or controversy (“Claim”) by either you or Delegation Now against the other, or against the employees, agents, parents, subsidiaries, affiliates, beneficiaries, agents or assigns of the other, arising from or relating in any way to this Agreement or to our relationship, including Claims regarding the applicability of this arbitration clause or the validity of the entire Agreement, shall be resolved exclusively and finally by binding arbitration administered by the American Arbitration Association, under its Commercial Arbitration Rules in effect at the time the Claim is filed, except as otherwise provided below. All Claims are subject to arbitration, no matter what theory they are based on or what remedy they seek. This includes Claims based on contract, tort (including intentional tort), fraud, agency, your or our negligence, statutory or regulatory provisions, or any other sources of law.
Claims and remedies sought as part of a class action, private attorney general or other representative action are subject to arbitration on an individual (non-class, non-representative) basis, and the arbitrator may award relief only on an individual (non-class, non-representative) basis. The arbitration will be conducted before a single arbitrator and will be limited solely to the Claim between you and Delegation Now. The arbitration, or any portion of it, will not be consolidated with any other arbitration and will not be conducted on a class-wide or class action basis.
If either party prevails in the arbitration of any Claim against the other, the non-prevailing party will reimburse the prevailing party for any fees it paid to the American Arbitration Association in connection with the arbitration, as well as for any reasonable attorneys' fees incurred by the prevailing party in connection with such arbitration. Any decision rendered in such arbitration proceedings will be final and binding on the parties, and judgment may be entered in a court of competent jurisdiction. Any arbitration hearing at which you appear will take place at a location within the federal judicial district that includes Ontario. This arbitration agreement applies to all Claims now in existence or that may arise in the future. Nothing in this Agreement shall be construed to prevent any party's use of (or advancement of any Claims, defenses or offsets in) bankruptcy or repossession, replevin, judicial foreclosure or any other prejudgment or provisional remedy relating to any collateral, security or other property interests for contractual debts now or hereafter owed by either party to the other.
In the absence of this arbitration agreement, you and Delegation Now may otherwise have had a right or opportunity to litigate claims through a court before a judge or a jury, and/or to participate or be represented in litigation filed in court by others (including class actions), but except as otherwise provided above, those rights, including any right to a jury trial, are waived and all claims must now be resolved through arbitration.
25.Indemnity
You agree to indemnify and hold Delegation Now, its subsidiaries and affiliates, and their officers, agents, attorneys and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys' fees, made by you or any third party due to or arising out of: this Agreement, your use of the Services, a breach of this Agreement, any breach of your representations and warranties set forth above, and/or if any content that you post using the Services causes Delegation Now to be liable to another.
26.Voidability
Your failure to use the Services after purchase does not void any part of this agreement.
27.Entire Agreement
This Agreement (including the Refund Guarantee and your order form) represents the entire understanding relating to the Services and prevails over any prior or contemporaneous, conflicting or additional communications. In order to participate in certain Services, you may be notified that you may be required to agree to additional terms and conditions. You may receive a copy of this Agreement or ask any questions by emailing [email protected].